Terms & Conditions

Terms and Conditions

Effective Date: 10/30/2025

These Terms and Conditions (“Terms”) govern your use of the website www.walkswiggleswags.com (the “Site”) operated by Walks Wiggles and Wags LLC, a New Jersey limited liability company (“Company,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

1. Eligibility and Age Requirement

The Site is available for general informational use by the public. However, submission of service inquiries, contact forms, or bookings through our linked client portal is restricted to individuals eighteen (18) years of age or older. By submitting information through the Site, you represent and warrant that you meet this requirement.

2. Services

The Company provides professional pet care services, including but not limited to:

  • Dog walking

  • Pet sitting visits

  • Overnight care

  • Pet taxi transportation

The descriptions of services on this Site are for informational purposes only and do not constitute a binding offer. All bookings, payments, and client information are processed exclusively through our third-party portal, Time To Pet (“TTP”), and are subject to the Company’s Pet Services Agreement and Cancellation Policy, which govern the provision of services in detail.

3. Payments, Deposits, and Cancellations

3.1 Payments

All payments for services are processed securely through TTP. The Company does not accept payment through this Site.

3.2 Deposits

A non-refundable 50% deposit is required at the time of booking for all Pet Sitting and Pet Taxi services. This deposit confirms the reservation.

3.3 Cancellations

The following cancellation terms apply:

  • Dog Walking: 48 hours’ notice to avoid charges (24 hours for recurring weekly clients).

  • Pet Sitting: 100% credit with 14 days’ notice, 50% credit with 7–13 days’ notice, no credit with less than 7 days’ notice.

  • Holidays/Peak Periods: 30 days’ notice required to avoid charges.

3.4 Refunds

Refunds are not provided except in the following limited circumstances:

  • Permanent relocation outside the Company’s service area (30 days’ notice required);

  • Death or severe illness of the pet rendering services unnecessary.

For all other matters, please refer to the Company’s Pet Services Agreement and Cancellation Policy, which are incorporated herein by reference.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, service descriptions, and software, is the property of the Company or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, display, perform, publish, or create derivative works from any part of the Site without our prior written consent.

5. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose;

  • Submit false, misleading, or fraudulent information through the Site’s contact forms;

  • Interfere with or disrupt the operation of the Site or linked portals;

  • Attempt to gain unauthorized access to the Site, servers, or networks connected to the Site.

6. Links to Third-Party Sites

The Site may contain links to third-party websites, including but not limited to TTP, Facebook, Instagram, and other external resources. These links are provided for convenience only. The Company has no control over and assumes no responsibility for the content, policies, or practices of such third-party sites.

7. Limitation of Liability

Pet care services inherently involve certain risks, including but not limited to injury, illness, or accidents involving pets. By booking services, you acknowledge and accept these risks.

To the fullest extent permitted by law, the Company and its employees, contractors, officers, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to:

  • Use of or inability to use the Site;

  • Reliance on any information provided on the Site;

  • The conduct of third-party websites linked to from the Site;

  • Any services provided by the Company, except as expressly provided in the Pet Services Agreement.

In no event shall the Company’s total liability exceed the amount paid by the client for the specific service giving rise to the claim.

8. Termination of Services

The Company reserves the right, in its sole discretion, to refuse, suspend, or terminate services or access to the TTP portal if a client violates these Terms, the Pet Services Agreement, or engages in conduct deemed inappropriate, unlawful, or harmful to the Company, its employees, or animals under its care.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of laws principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Morris County, New Jersey, and you hereby submit to the personal jurisdiction of such courts.

10. Modifications to the Terms

The Company reserves the right to update, modify, or replace these Terms at any time without prior notice. Changes will be posted on this page with an updated Effective Date. Continued use of the Site following such modifications constitutes acceptance of the revised Terms.

11. Privacy Policy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and safeguard personal information. The Privacy Policy is incorporated herein by reference.

12. Contact Information

If you have any questions regarding these Terms, please contact us at:

Walks Wiggles and Wags LLC
Email: info@walkswiggleswags.com
Phone: 973-216-0720